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Our basic rule: politeness, correctness and a calm format of communication with technical support and sales department.

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A user will be denied technical support if we see:

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  1. Expressing constant dissatisfaction with the developers

  2. Criticism of developers

  3. Foul language against developers or other users

  4. Systematic communication with technical support or sales department in a negative format

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Also note that it is forbidden to transfer or sell account data to other persons.

If such cases are detected, the account will be blocked or deleted.

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We welcome constructive and polite communication.

If you are not satisfied with anything - you can always explain to us what is wrong and we will do our best to correct the situation.

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Thank you for your understanding and cooperation.

Customer support policy

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