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Our basic rule: politeness, correctness and a calm format of communication with technical support and sales department.

A user will be denied technical support if we see:

  1. Expressing constant dissatisfaction with the developers

  2. Criticism of developers

  3. Foul language against developers or other users

  4. Systematic communication with technical support or sales department in a negative format

Also note that it is forbidden to transfer or sell account data to other persons.

If such cases are detected, the account will be blocked or deleted.

We welcome constructive and polite communication.

If you are not satisfied with anything - you can always explain to us what is wrong and we will do our best to correct the situation.

Thank you for your understanding and cooperation.

Customer support policy

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